TO STRENGTHEN OUR TEAM WE ARE LOOKING FOR A
DEVELOPER FOR IT SUPPORT (M/F/D)
You are looking for new, challenging and interesting tasks and want to take responsibility? With us, everyone works on the success of our customers! If you have a strong will to perform and the ability to work under pressure, if you are enthusiastic and enjoy consistently developing yourself, then you have come to the right place.
THAT’S US
We are a leading software provider for integrated and holistic solutions for the automation of product data communication and for data distribution without media breaks in omnichannel commerce. Our specially developed solutions help companies to make marketing processes more flexible and economical and to address customers effectively on all channels – from webshops and marketplaces to social media and print. The core product and central hub is Online Media Net (OMN).
Your area of responsibility
- IT support for national and international customers
- Maintaining and ensuring the functionality of IT applications for our customers
- Close cooperation with the development department
- Analyze, diagnose, determine the cause of, and resolve reported issues.
- Ticket handling and monitoring
- Ensure response and resolution times
- Support in German or English language
Your profile
- Degree in computer science or alternative computer science training
- You have at least 2 years of professional experience in the support of complex software solutions and associated customer contact
- You bring good knowledge in Java, Java Script and SQL and in the products like Oracle, Tomcat and Linux
- Ideally, you have already gained practical experience in dealing with ticket systems, such as Jira
- Experience with Tomcat, Eclipse/IntelliJ, UML, Linux
- Good knowledge of the English language, both written and spoken
- Knowledge of the media industry an advantage
- Communicative skills as well as a friendly and service-oriented demeanor
- Willingness to perform and high motivation
What do we offer you?
Flexible working hours
Great Goodies
Agile dynamic environment
Flache Hierarchien
Health Management
We are looking forward to your application!
If you have any questions about the position or the application process, please feel free to contact our HR team at any time:
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