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Illustration eines Ladengeschäfts mit orange-weißer Markise und GenoStore-Schild – DG Nexolution Success Story

Success story

DG Nexolution: WebPrint for the cooperative banks

With “WebPrint”, DG Nexolution’s customers design letterheads, business cards, stamps and promotional items themselves – directly in their familiar ordering portal. It is based on apollon’s standard software, which fit into the existing IT without additional interfaces.

At a glance

Industry
Solutions, services and products for the companies of the cooperative network, especially the Volksbanken and Raiffeisenbanken

Company
DG Nexolution, formerly DG Verlag

Solution
Web-to-print solution “WebPrint” based on apollon’s standard software (OMN)

Integration
in the “GenoBuy” ordering portal, connected to applications such as the company name archive and the image database

Interviewees
Siegfried Schloz (Organization) and Michael Botte (Office)

“The solution offered by apollon fit very well into our current technical “map”: Due to the smooth integration no additional interfaces had to be built. This has saved us quite a bit of time and money.”

Siegfried Schloz, Authorized signatory and Head of Organization at DG Nexolution

Initial situation

Added value in a familiar portal

Before OMN

  • Web-based ordering mainly for standard print products
  • Further applications such as the company name archive and image database were to be integrated
  • Very heterogeneous customer structure with individual requirements

DG Nexolution is the competence center for solutions, services and products for the companies of the cooperative network, in which the Volksbanken and Raiffeisenbanken play an important role. Under the umbrella brand, members and customers find a comprehensive range of services from various specialist disciplines.

As the card competence center, the “Cards” business unit equips cooperative banks with products from the cooperative card family and implements card projects such as employee ID cards or ticketing solutions. “Media” brings together classic publishing products such as forms, specialist publications and customer information – in print and electronic form. “MarktService” offers services that support the banks’ sales activities, such as marketing programs, the “Geno-InfoMonitor” TV solution for branches or the media library. The “Office” business unit covers office supplies, office and banking technology, IT accessories, payment transaction forms, equipment, promotional items and calendars, as well as solutions such as logistics and shipping services, book-media services, Page-Management®, “GenoMax® – Branch of the Future” and various web-to-print offerings.

DG Nexolution had been offering web-based solutions for some time, initially mainly print products for general business correspondence. The next step was to give customers further added value within the familiar system environment of the “GenoBuy” portal: lean processes, more flexibility and a better cost-benefit ratio.

Project objectives

What mattered to DG Nexolution

01

Fast, easy integration

A solution that integrates the online solutions and further applications such as the company name archive or image database quickly and easily.

02

A familiar online world

Customers should always stay in their familiar environment and not have to get used to a new application – an important acceptance criterion.

03

Speed and usability

Online, speed comes first and usability second; only then do features come into play.

04

Simple processes, tailored solutions

Cost savings through simple processes, fast order processing and simplified invoicing – while also providing tailored solutions for a very heterogeneous customer structure.

05

Standard software instead of a one-off

Benefit from the ongoing development of modular, maintainable standard software in order to respond quickly to new requirements.

The solution

WebPrint based on apollon software

The solution offered by apollon fit well into DG Nexolution’s existing technical landscape.

Integration without new interfaces

Thanks to the smooth integration, no additional interfaces had to be built.

Customizable product families

The WebPrint product family has been expanded continuously: in addition to letterheads, business cards and envelopes, stamps, ballpoint pens and other promotional items can be customized quickly and easily.

Standards and tailored solutions

The chosen solution sets reliable standards while also enabling “custom solutions”.

Support for the banks

A DG Nexolution hotline for all web-based solutions supports customers in their daily work.

“In our company, “WebPrint” has been a success story right from the start.”

Michael Botte, Authorized signatory and Business Unit Manager Office at DG Nexolution

Results

What WebPrint has delivered

Time and money saved

Because no additional interfaces were needed, DG Nexolution saved time and money.

High acceptance

Customers order in their familiar online world and do not have to learn a new application.

A growing range

According to Michael Botte, WebPrint has been a success story in the company right from the start; the range of customizable products is being expanded steadily.

Outlook

Next steps

In the interview, DG Nexolution named as next steps further expanding the range of customizable product families, addressing topics such as QR code generators and digital solutions in the SEPA environment, and putting further modules of apollon’s software into operation to optimize internal processes and reduce maintenance effort.

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