DG NEXOLUTION eG
Shopware supplement increases customer loyalty and optimizes documentation processes
DG Nexolution, formerly DG VERLAG, based in Wiesbaden, Germany, is a partner of the Volks- und Raiffeisenbanken and supports them, among other things, with forms, marketing programs and in the digitalization of central business processes. This includes the GenoStore, an e-commerce platform through which banks can offer card readers and payment transaction forms to their end customers in their own store. The new premium model of the GenoStore brings the cooperative idea into the digital age: a marketplace functionality that allows commercial customers of the banks to sell their goods online via the banking portal.
CUSTOMER NEEDS
GenoStore as Premium
Bringing the current GenoStore (an e-commerce platform for banks to offer card readers and payment transaction forms to end customers) into the digital age.
Marketplace Functionality
Realization of a marketplace functionality, with which commercial customers of the banks can sell their goods online via the bank portal.
Documentation
Complete documentation of business and fulfillment processes as well as commission processes, invoices, cancellations, delivery bills and returns of goods.
Solution
While the GenoStore was originally designed to digitize the procurement process for card readers and payment forms, the platform now offers many other benefits to both banks and their corporate customers. Banks can use DG Nexolution’s solution to create an online store branded with their company name and offer their product range online…
Insights
DG Nexolution
Extension shop system
“The Shopware basic system is not designed to create such a large number of sub-shops – it quickly reaches its limits when it comes to maintenance. Therefore, without further ado, a separate application was developed that can manage these sub-shops very efficiently and also ensures that all processes are properly documented.”
Christian Bodem,
Teamleader Projects/Consulting at apollon
THE GENOSTORE
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