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Westfalia

Artificial intelligence (AI) now takes over translations at Westfalia Werkzeugcompany

Westfalia Werkzeugcompany is a leading specialist mail order company for tools, electronics, home and garden as well as car accessories, agriculture and leisure in Europe. True to the motto “Westfalia… Always practical – Always there for you!”, Westfalia has been winning over a large number of satisfied customers since 1923 and has been breaking new ground with the Westfalia online store since 1996. Modern features and functions enable a unique shopping experience and orders can be processed easily, quickly and securely via the appealing user interface. Complete product information that is always up to date also contributes to the success of the online stores.

Since Westfalia operates online stores in several European countries, the company decided to automate the processes surrounding the translation of product information. The first step focused on automated translations for France and the Netherlands. Westfalia is a long-standing customer of apollon and uses the marketing software “Online Media Net” (OMN) for the management of product information and data distribution to the relevant channels. Thus, the existing OMN system was simply extended by the AI-based service “AI-Translate”.

 

Customer needs

Automation

Automated translation of product information.

Internationalization

Currently for the countries France and Holland, other countries will follow.

Process optimization

Maximum process automation for translations.

Customer testimonial

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